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Bespoke

EXPERT SUPPORT

Bespoke support

Alongside our core offers, Tpas provides bespoke support tailored to the challenges your organisation is facing – from culture and inclusion to complaints, community engagement and property services.

Culture and EDI

We help you embed an engagement culture and ensure your engagement opportunities are accessible to all, so you can engage with the full diversity of your residents. This includes workshops with leadership, service managers, engagement and communications staff, and involved tenants, and the development of core principles and standards for tenant communication, engagement and influence.

We also provide Behavioural Insights training to help. Find out more on our Behavioural insights page.

★ COMING SOON

Engagement Maximiser report

A summary of our Engagement Maximiser report will be added here.

Complaints and mediation

★ COMING SOON

Complaints and mediation

An overview of our complaints and mediation support is being prepared.

Community engagement

★ COMING SOON

Community engagement

An overview of our community engagement support is being prepared.

Property services

Our bespoke property-services support includes Building Safety training and Procurement training.

GET IN TOUCH

If you would like to find out more about our Bespoke offer, whether outlined here or something else, please email consultancy@tpas.org.uk. One of our National Consultancy Managers would be delighted to chat with you about your requirements, advise the best ways Tpas can help you to achieve your goals, and provide an outline of costs.

Don’t forget — you receive a discount on all our products and services if you are a Tpas member.

EMAIL CONSULTANCY@TPAS.ORG.UK →

Online and tailored training

Our online training programme offers individuals and organisations the opportunity to learn, share and network with other tenants, staff, councillors and board members across the country, without leaving home. Browse the courses on our Online training page.

If you have a number of people who need training, or you are looking for a more tailored course, we can deliver any of our online courses exclusively for your organisation or work with you to develop a bespoke course. Find out more on our Tailored training page.

Don’t forget — you can access all our training at a discounted rate if you are a Tpas member.