STANDARDS AND ACCREDITATIONS

Contractor accreditation

Tpas Accreditation for Contractors can offer you a competitive advantage. Many major clients recognise Tpas accreditation as confirmation of your competency, credibility and commitment to achieving excellence in tenant engagement and influence.

Our Accreditation Service tests directly against our Contractor Resident Engagement Standards and is aligned with our Landlord Accreditation service.

The accreditation provides

• A clear framework of standards that enables you to conduct a self-assessment and review your approach
• An independent, external validation of the scope and quality of your approach
• A visible reference that is clear to see on your website, letterheads, marketing materials and publications, plus a wide network of opportunities to share your good practice and connect with other organisations striving for excellence
• A system that helps you develop and maintain high standards for all your staff and partners, protecting and building your reputation
• Assurance that your approaches are inclusive, evidencing your commitment to understanding and meeting residents’ diverse needs

With the Tpas Contractor Accreditation you can

• Ensure your tenant engagement and influence work functions effectively as a business improvement tool, demonstrating outcomes and impact
• Align directly with regulation and government expectations – and therefore the needs of landlords – and evidence exceeding compliance
• Follow a clear, structured framework built around the Tpas Contractor Resident Engagement Standards
• Receive honest feedback, identifying and sharing your good practice and providing structured recommendations for continuous improvement
• Strengthen your reputation and credibility
• Build and embed a genuine ‘tenant-first’ culture

If you deliver planned improvements, you may also be interested in our Planned Works Quality Mark.