The latest copy of our Tpas National Engagement Standards 2024 (V4) are designed to make sure you are ready to drive improvements in engagement in the future. 

Our National Engagement Standards, now in their fourth edition, go beyond the regulatory requirements and set out clear principles and actions that social landlords need to take to continuously improve the way residents are involved in shaping and improving services. Our recommendations are built on the back of decades of work with hundreds of landlords, and thousands of residents. They deliver against what tenants and communities expect.

The latest edition of the National Engagement Standards can be downloaded.

Download here.