Tpas are moving to a new CRM system, and revamping the website at the same time.

This spring, more than 400 members joined us at our regional events across England, where we were delighted to welcome representatives from the Ministry of Housing, Communities and Local Government (MHCLG).

Tpas was delighted to support Cardo in the development of its new Social Housing Consumer Standards Awareness Training, officially launched at a House of Lords event on 14 July 2026.

We welcome MHCLG’s announcement confirming that Phase 2 of Awaab’s Law will come into force on 30th November 2026.

Every new Prime Minister brings speculation about what might change for housing. New faces, new priorities and, often, new announcements. This time, however, the appointments tell a slightly different story.

The confirmation of Phase 2 of Awaab's Law is another important step in strengthening the rights of social housing residents and reinforcing the expectation that everyone deserves to live in a safe, h

A year on from achieving TPAS accreditation, the question for us hasn’t been what did we achieve? It’s been what’s changed because of it?

Over the last month, we have been extra busy with lots of training and networking events across the country. Yesterday saw the last of our Tpas Regionals and thank you to Kingston Council for hosting.

Over the past year, we’ve been challenging ourselves to think differently about what inclusion really looks and feels like at VIVID. Not as something we say, but something our customers actually experience.

Kate has been a strong advocate for understanding the lived experiences behind the data and ensuring that the intent of consumer regulation translates into real improvements for tenants. As the sector

Whilst we are making some IT changes, this week’s Ezine looks a bit different, but it is still packed with information and resources to support you in your tenant engagement work.

Before launching into the creation of a new Tenant Engagement Strategy, we decided to take a step back and participate in the Tpas Smart Review.