Verian are conducting an important study to understand how Awaab’s Law is working in practice.

Three years on from the Social Housing (Regulation) Act, two years since the introduction of Tenant Satisfaction Measures, and with Awaab’s Law in force since October 2025, the sector has reached a na

Our January meetup for LA and ALMO engagement officers gave us a great opportunity to step back and talk about priorities for 2026, and it quickly became clear that many people are grappling with the

On Tuesday 20th January,  we were delighted to launch the Tpas Best Practice in Tenant Engagement Club, hosted by Caritas Charles. The session set exactly the tone we hoped for — open, honest and root

Every year brings change, but 2026 feels like a year where we’re really sharpening our focus at Tpas. It’s about doing what we do best, supporting strong, meaningful tenant engagement while opening up

Awaab's Law came into force on 27 October. Behind this legislation, as we know, is a heartbreaking story. This law exists to ensure no family faces such a tragedy again.

At Bernicia, we knew that i

Hull Tenants’ Forum recently hosted its annual Thank You Event, celebrating 21 years of dedication and the achievements over the past year, with nearly 100 residents in attendance.

Our December meetup for Local Authority and ALMO engagement officers took an ‘open space’ approach, and it led to a really practical conversation and a topic that is always on our members lips!

Due to the significant interest received in the social housing innovation fund since the bidding window opened on 9th Jan 2025, a decision has been taken to increase the overall funding to: up to £2 m

During the recent involvement week I was honoured to host a webinar on new methods of engagement. From the large numbers attending and the enthusiasm shown demonstrated that an appetite for something

The Housing Ombudsman’s Annual Complaints Review (ACR) for 2024–25 provides a detailed picture of the challenges, improvements, and shifting trends across the sector. During the recent presentation, P

At our recent session, 'Resident Closeness: Building Meaningful Connections That Drive Better Outcomes', we were joined by Deborah from The Leadership Factor (TLF), who delivered a thought-provoking a